Providing Appropriate Interventions for Mental Health Crises
Too often, people experiencing mental illness are put in jail because communities rely on law enforcement to respond to mental health crises. Our goal is to reduce the number of incarcerations and hospital admissions for people with mental health needs or substance use disorders.
People experiencing mental health emergencies deserve quick access to effective mental health care, as people expect when experiencing physical health emergencies.
The Clinician-Led Community Response Team uses face-to-face interventions with the individual in crisis. In addition, we work with the family and other support systems to engage, assess, de-escalate, and connect individuals with the most appropriate services.
This Pilot Program is funded by the City of Indianapolis.
Please call 911, to reach the CLCR.
Bringing help to you
The CLCR will include, at minimum, a master’s-level clinician and peer support specialist.
We provide interventions in an environment where the individual is experiencing a crisis (often in the home or community). If you’re feeling anxiety, distress, sadness, or any emotional or behavioral difficulty disrupting your life, we can help – right where you are. We provide appropriate care and support while avoiding unnecessary law enforcement involvement, emergency department use, and hospitalization when possible.
Services
Who Is eligible
Anyone who is experiencing emotional distress.
For youth, the parent or legal guardian must permit care. However, in an emergency, care will be provided to keep the child safe until the family can be notified.
The Clinican Led Community Response is at no cost to you.
The CLCR operates in the Downtown and East Districts of Indianapolis 24 hours, 7 days a week.
NOTE: The CLCR is NOT for urgent safety concerns such as overdose, violence towards others, or medical emergencies.
CLCR Services
Tailored Mental Health Interventions:
CLCR provides targeted interventions to deescalate crises, promote mental well-being, and offer personalized support to those facing mental health challenges.
Comprehensive Mental Health Assessment:
Our program features in-depth mental health assessments conducted by experienced clinicians. This ensures a nuanced understanding of each individual's unique needs.
On-the-Spot Mental Health Response:
CLCR ensures swift, compassionate assistance during moments of crisis, offering immediate support to individuals in need.
Extensive Mental Health Resources:
We facilitate connections to a network of resources, information, and ongoing support, creating a comprehensive foundation for mental health care.
Proven Process:
1. We are Dispatched by 911:
When a mental health crisis occurs, CLCR is dispatched by 911 to provide immediate assistance and support. Our team is available 24/7 to respond to emergency calls and ensure individuals receive timely intervention.
2. We analyze the call:
Upon receiving the dispatch, our clinicians carefully analyze the details of the call to gain a comprehensive understanding of the situation. We assess the nature and severity of the crisis, identify any potential risks or concerns, and determine the appropriate response strategy.
3. We go to the location:
Once the call has been analyzed, our team proceeds to the location of the crisis, ready to provide on-site support and assistance. We arrive promptly and with a compassionate demeanor, prepared to address the individual's needs with professionalism and care.
4. We assess for safety:
Upon arrival, our first priority is to assess the safety of the individual and those around them. We conduct a thorough safety assessment to identify any immediate risks or hazards and take appropriate measures to ensure everyone's well-being.
5. We help:
With safety secured, our team begins providing comprehensive assistance and support to the individual in crisis. We employ evidence-based techniques and interventions to deescalate the situation, alleviate distress, and provide practical solutions to address their needs.